A calendar-based icon to represent scheduling support sessions, callbacks, or meetings with customers, commonly used in SaaS and web applications.

Support Schedule

A brief explanation of why this icon is useful for a SaaS or web application: Representing a customer support session, this icon can be used to symbolize real-time support, screen sharing, or collaborative troubleshooting.

Support Session

A customer survey icon is essential for SaaS and web applications to collect feedback and measure customer satisfaction, helping support teams to identify areas of improvement.

Survey

An icon to represent the current status of a customer support request, such as open, in-progress, or resolved, helping to visualize the support workflow.

Support Status

Measuring customer satisfaction is crucial for SaaS and web applications to improve their support services and overall user experience.

Customer Satisfaction

This icon is useful for SaaS applications to indicate the level of urgency or priority for customer support requests, allowing agents to triage and manage issues more efficiently.

Support Priority

An escalation matrix icon is essential for SaaS and web applications to represent the process of escalating customer support issues to higher-level teams or experts.

Escalation Matrix

SLA icons are essential in SaaS platforms to represent agreements and commitments made to customers regarding support response times, resolution rates, and other service quality metrics.

Service Level Agreement

An icon representing a list of customer support tickets or issues.

Support Ticket List

A real-time conversation feature for immediate customer assistance.

Live Chat

A concept representing an online community or discussion board for customers to ask questions and share knowledge.

Support Forum

An icon representing email support for customer inquiries.

Support Email

An icon representing a customer's way to get in touch with the support team.

Contact Us

A collection of information and resources for customers to find answers and solutions.

Knowledge Base

A form to collect customer feedback and suggestions.

Feedback Form

A person or avatar representing a customer support agent.

Support Agent

A icon representing customer support via phone calls.

Phone Support

A symbol for a customer support ticket or issue tracker.

Ticket

A document icon with a question mark, representing a frequently asked questions section.

Customer Support Icons